1. Information We Collect

• Name, email, phone number
• Payment and transaction details
• Waiver and participant information (including minor information provided by parents/guardians)
• Device and usage data (IP address, browser type, pages visited)

2. How We Use Information

• Process bookings and payments
• Manage waivers and safety requirements
• Send confirmations, reminders, and updates
• Improve our services and customer experience
• Send marketing communications (you may opt out at any time)

3. Sharing of Information

We do not sell your personal information.

• Trusted service providers (payment processors, booking platforms, waiver systems)
• Legal authorities when required by law

4. Cookies & Tracking

We use cookies and analytics tools to understand website usage and improve performance.

5. CCTV & Facility Monitoring

For safety and security purposes, Super Llama may use video surveillance (CCTV) within our facility. By entering, you acknowledge and consent to such monitoring.

6. Communications & Marketing

By providing your contact information, you consent to receive communications from us, including booking confirmations, updates, and promotional messages.

You may opt out of marketing communications at any time.

7. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.

8. Your Rights

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications

9. Children’s Privacy

Information about minors is collected only through a parent or legal guardian for participation and safety purposes.

10. Changes to Policy

We may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of any updates.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: privacy@superllama.com