Updated as of [April 6, 2026] (Effective Date)
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Super Llama Inflatable Park and its affiliates, subsidiaries, and related entities (collectively, “Super Llama,” “we,” “us,” or “our”) value your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, disclose, and otherwise process information we obtain about visitors to our website, guests, parents or guardians, party hosts, and others who interact with us online. |
What Information Do We Collect and Why?
Information We Collect Directly From You
- your name
- email address
- phone number
- mailing or billing address
- party and event booking information
- waiver and emergency contact information
- child or participant information you submit in connection with bookings, waivers, or events
- payment and transaction information
- information submitted through contact forms, emails, support requests, surveys, or promotions
We collect this information to respond to your requests, process bookings and purchases, manage waivers, communicate with you, provide customer service, and operate our business.
Information We Collect Automatically
- IP address
- browser type
- device type
- operating system
- pages viewed
- links clicked
- referring URL
- session activity
- approximate location based on IP address
- cookie and tracking data
We use this information to operate our website, understand usage patterns, improve performance, troubleshoot issues, detect fraud or misuse, and support analytics and advertising efforts.
Information We Collect From Third Parties
- booking and reservation providers
- online waiver systems
- payment processors
- website hosting and analytics vendors
- email and SMS communication providers
- advertising and social media partners
We use this information to help manage bookings, payments, support requests, marketing communications, website performance, and guest services.
How We Use Your Information
- to respond to your inquiries and provide customer support
- to process party bookings, admissions, purchases, deposits, and event reservations
- to manage waivers, safety records, and guest communications
- to send confirmations, reminders, receipts, updates, and service-related notices
- to personalize your website experience
- to improve our website, services, and guest experience
- to administer contests, promotions, or special offers
- to send marketing emails, text messages, newsletters, and promotions, where permitted by law
- to measure advertising performance and better understand audience interests
- to detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity
- to comply with legal obligations and protect the safety, rights, and property of our guests, staff, and business
How We Share Your Information
Affiliates and Related Entities
We may share information with our affiliates, subsidiaries, or related entities for purposes consistent with this Policy.
Service Providers
We may share information with third-party vendors, contractors, and service providers that perform services on our behalf, such as booking and reservation management, waiver administration, payment processing, website hosting, analytics, email and SMS communications, customer support tools, and marketing and advertising services. These providers may access personal information only as needed to perform services for us or on our behalf, subject to appropriate restrictions.
Legal Compliance and Protection
We may disclose information if required to do so by law or if we believe disclosure is necessary to comply with a legal obligation, protect and defend our rights, property, or safety, protect guests, employees, or others, or investigate fraud, security issues, or violations of our policies.
Business Transfers
If we are involved in a merger, acquisition, financing, sale of assets, bankruptcy, or similar transaction, your information may be transferred as part of that transaction.
Aggregate or De-Identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
Advertising and Analytics
We may work with analytics providers, advertising networks, and social media platforms that help us measure campaigns, understand audiences, and deliver relevant advertising. Depending on how these tools operate, some of this sharing may be considered targeted advertising or a sale of personal data under certain privacy laws. We do not sell personal information for money.
Our Use of Cookies and Other Tracking Mechanisms
Cookies
Cookies are small data files stored on your browser or device. We may use cookies to keep the website functioning properly, remember your preferences, improve website performance, understand how visitors use the site, support analytics, and measure advertising effectiveness.
Some cookies are necessary for core site functions. Others may be used for analytics, advertising, or social media features.
Disabling Cookies
Most browsers allow you to control cookies through their settings. If you disable cookies, some website features may not function properly.
Analytics and Advertising Technologies
We may use tools such as website analytics, pixels, tags, and similar technologies to understand traffic, improve the site, and help measure advertising results. Where required by applicable law, you may have the right to opt out of certain targeted advertising or similar data uses.
Consumer Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- confirm whether we process your personal information
- access personal information we hold about you
- correct inaccuracies in your personal information
- delete personal information we hold about you
- opt out of targeted advertising
- opt out of the sale of personal data, if applicable
- opt out of certain profiling activities, where applicable
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To submit a privacy request, please contact us at: Email: support@superllamainflatablepark.com Phone: 214-501-2711 Mailing Address: 6505 W Park Blvd, Suite 230, Plano, TX 75093 |
Please provide enough information for us to verify your identity and process your request.
If we deny your request, you may appeal by emailing support@superllamainflatablepark.com with the subject line “Privacy Request Appeal.”
Children’s Privacy
Our business serves families, but our website is intended for use by parents, guardians, and other adults. We do not knowingly collect personal information online directly from children under 13 in a manner that requires parental consent unless we comply with applicable law. If you believe a child under 13 has provided personal information to us online without appropriate parental authorization, please contact us at support@superllamainflatablepark.com so we can review and address the issue.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services and operate our business, maintain booking, waiver, and transaction records, satisfy legal, tax, accounting, safety, insurance, and operational requirements, resolve disputes, and enforce agreements and policies. Retention periods vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites, booking systems, or social media platforms. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any information.
Marketing Communications
We may send promotional emails or text messages if you sign up or otherwise consent to receive them. You may opt out of promotional communications at any time by using the unsubscribe link in an email, following the opt-out instructions in a text message, or contacting us at support@superllamainflatablepark.com. Even if you opt out of marketing messages, we may still send transactional or service-related communications, such as booking confirmations, waiver reminders, receipts, or important account notices.
Changes to This Policy
We may update this Policy from time to time. If we make changes, we will update the Effective Date above. Your continued use of our website after any changes become effective means you accept the revised Policy, to the extent permitted by law.
Contact Us
Super Llama Inflatable Park
6505 W Park Blvd, Suite 230
Plano, TX 75093
214-501-2711
support@superllamainflatablepark.com
